All our products are made to order and cannot, therefore, be exchanged or returned. However, you have the right to return handles, sinks and taps within 14 days after receiving your order.
Return process for handles, sinks and taps
Please note that you are responsible for inspecting the products when you receive your order. The product must be returned unused and in original packaging. If the products get damaged while unpacking them, you do not have the right to return them. Unless faulty or damaged, the customer is responsible for all costs incurred in returning the product. The products can be returned either to our showroom or by mail.
Fabianinkatu 4, 00130 Helsinki
When we have received and approved the returned products, we will issue you a refund within 30 days of the items being received by us.